Shipping

Most order will dispatch within 3 days of ordering date (unless stated on the announcement banner at the top of the page. If I am on vacation, it will specify)

Shipping time can vary by country.

Estimated Shipping Times:

Canada / USA - 1-14 Business Days

Europe - 6-8 weeks

Australia / NZ - 2-8 weeks

(Unsure on rest of world)

If your package does not arrive in this timeframe, please check the tracking if you have purchased this add-on. Please contact me if you believe your package was lost.

Order Policy

• Order cancelations are allowed BEFORE dispatch but not afterwards.

• Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

• No refunds. But please message me at hello@flanzella.com if you’d like to talk about a situation to see if I can do anything.